Privacy Policy

Strong Tower Mortgage (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of our customers, applicants, and website visitors (“you” or “your”).

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or apply for or obtain our mortgage-related products and services.

Please read this Policy carefully. By using our website or providing us with your information, you agree to the terms described here. If you do not agree with this Policy, please do not use our website or submit personal information to us.

This Privacy Policy is for general information only and does not constitute legal advice. Privacy laws change, and your specific situation may require additional terms, so you may wish to consult with an attorney.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly
When you contact us, request information, or apply for a mortgage or related services, we may collect information such as:

Name
Mailing address
Email address
Phone number
Date of birth
Social Security number
Driver’s license or other identification details
Employment and income information
Asset and liability information
Property address and details
Credit-related information (in connection with an application)
Any other information you choose to provide

1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, such as:

IP address
Browser type and version
Device type and operating system
Pages you visit, time and date of visit, and time spent on pages
Referring website or source

We may collect this information using cookies, pixels, log files, and similar technologies.

1.3 Information from Third Parties
In connection with mortgage applications and services, we may receive information about you from third parties, such as:

Credit reporting agencies
Employers, financial institutions, and other references you authorize
Service providers and partners involved in processing your application or servicing your loan

2. How We Use Your Information

We may use the information we collect for purposes including:

Evaluating and processing your mortgage application or other requests
Verifying your identity and preventing fraud
Communicating with you about your application, account, or our services
Providing customer service and responding to your inquiries
Complying with legal, regulatory, and contractual obligations
Improving our website, products, services, and user experience
Sending you information about products, services, or offers we believe may interest you (where permitted by law and your preferences)
Maintaining internal records, analytics, and business operations

3. Legal Basis (If You Are in Certain Jurisdictions)

If applicable law in your location requires a legal basis for processing personal data (for example, certain international privacy laws), we may process your information based on:

Your consent
The performance of a contract or steps taken at your request before entering into a contract
Compliance with legal obligations
Our legitimate business interests (such as improving services, preventing fraud, and managing our business), provided those interests are not overridden by your rights

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Lenders and financial partners: To shop for and/or secure mortgage products or related services on your behalf.
Service providers and contractors: With third-party companies that help us operate our business (such as IT providers, data hosting, marketing support, or document processing) under confidentiality obligations.
Credit reporting agencies: In connection with applications and account management.
Legal and regulatory purposes: When required by law, regulation, court order, or government request, or to protect our rights, property, or the safety of our customers and others.
Business transfers: In connection with a merger, sale, acquisition, or other business transfer involving Strong Tower Mortgage, your information may be transferred as part of that transaction.

When you obtain a financial product or service from us primarily for personal, family, or household purposes, additional privacy protections may apply under laws such as the Gramm-Leach-Bliley Act (GLBA). Where required, we will provide you with a separate “Privacy Notice” describing your rights and our obligations under those laws.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences
Improve website performance and user experience
Analyze traffic and usage patterns
Support security features

You can usually set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the website may not function properly if you disable cookies.

6. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:

Accessing the personal information we hold about you
Requesting correction or update of inaccurate information
Requesting deletion of some or all of your information (subject to legal and contractual obligations)
Objecting to or restricting certain types of processing
Opting out of certain marketing communications

You can exercise these rights, or ask questions about them, by contacting us using the details in the “Contact Us” section below. We may need to verify your identity before responding to your request.

If you receive marketing emails from us, you can opt out at any time by following the unsubscribe instructions in the email. Even if you opt out of marketing, we may still send you non-marketing communications related to your applications, accounts, or our ongoing business relationship.

7. Data Security

We use reasonable physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to:

Fulfill the purposes described in this Policy
Provide services to you and manage our relationship
Comply with legal, regulatory, and contractual obligations
Resolve disputes and enforce our agreements

The specific retention period may vary depending on the type of data and applicable laws.

9. Children’s Privacy

Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18.

If we learn that we have collected personal information from a child under 18 without appropriate consent, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us using the information below.

10. Third-Party Websites and Links

Our website may contain links to third-party websites or services that are not owned or controlled by Strong Tower Mortgage. We are not responsible for the privacy practices of those websites or services.

We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the “Last updated” date at the top of this page.

Your continued use of our website or services after any changes are posted means you accept the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

Strong Tower Mortgage
5350 N Academy Blvd Ste 205, Colorado Springs, CO 80918
Phone: 719-651-7423
Email: dan@strong-tower.com